Frequently asked questions
How can I order furniture from the online catalogue?
Browse our catalogue and choose the furniture piece you are interested in and order it.
In case of a custom order, contact us through the Contact Us Page and send us your desired order mentioning it is as "Custom Order" in the subject header and our team will contact you afterwards.
Our team will confirm availability, price, dimensions, customization options, and delivery details before completing your order.
How long does delivery and Installation take?
Standard delivery and installation takes approximately 7-14 business days. Our team will contact you before delivery to confirm the date.
Can furniture be customized to fit my room or apartment dimensions?
Yes. We offer custom sizing based on your space and requirements.
Just contact us via contact us page and include in the subject header "Custom Request"
It is best to ensure that your furniture fits your actual space rather than simply matching the proportions shown in a photo.
What warranty do you provide on your furniture?
Every El Eraky Furniture piece is covered by a warranty against manufacturing and material defects.
If an issue occurs, our team can arrange an inspection of the furniture and determine the appropriate repair or solution.
Can I buy an individual piece from a complete furniture set?
Yes. Our furniture pieces can be purchased individually even when they are displayed as part of a complete set.
For example, you can purchase a single sofa from a living-room set or a bed from a complete bedroom collection without purchasing the entire set.
This allows you to furnish your home gradually or replace only the pieces you need.
Do your prices include delivery and installation?
No. Delivery fees are calculated separately depending on the delivery location and the product ordered and will be confirmed before the order is finalized, our team will contact you to confirm the order and delivery fee.
Which areas do you deliver to?
We deliver furniture across all Egypt.
Delivery usually takes approximately 7-14 business days.
What is the difference between solid beech wood and MDF? Which one does El Eraky use?
Solid beech wood is 100% natural hardwood also known as "Zan", which is sourced from trees. It is highly durable, resistant to everyday wear and impact, and can last for more than 25 years with proper care. It can also be sanded and refinished when needed.
MDF, on the other hand, is made from compressed wood remains. It is lighter and generally more affordable, but it is less resistant to moisture and impact and typically has a way shorter lifespan.
At El Eraky Furniture, we use solid beech wood for furniture frames & main structural components and anywhere which it can be used in, because it provides long-lasting strength, durability, and premium quality.
What is the difference between classic and modern furniture, and which style is best for my home?
Modern furniture usually features simpler lines, practical designs, and efficient use of space, making it particularly suitable for small and medium-sized homes.
Classic furniture often requires more space and a higher budget, but it offers a timeless appearance, craftsmanship, warmth, and long-term value.
At El Eraky Furniture, our designs combine both which translates classic character with contemporary touches, making them suitable for customers who want furniture that feels refined and timeless while remaining practical for everyday living.
How should I care for wooden furniture so it lasts longer?
Clean wooden furniture using a dry or slightly damp soft cloth.
Avoid prolonged exposure to direct sunlight, excessive humidity, or direct heat sources such as heaters or strong sunlight through nearby windows.
For solid beech wood furniture, a suitable wood polish or furniture wax can also be used occasionally to help maintain the natural finish and appearance of the wood.
Do you have a showroom where I can see the furniture before purchasing?
Yes. Our showroom is located at 5th Settlement, New Cairo 1 and you can get the exact location through the address section in our Contact Us Page
If you have questions that isnt asnwered is the FAQs, please feel free to contact us, and our team will respond to you as soon as possible
